Q&A in Confluence: structure knowledge, dissolve pockets of knowledge, efficiently acquire information
Confluence Questions extends the existing social collaboration platform by a powerful and deeply integrated Q&A system, that offers many potentials to enterprises: dissolution of pockets of knowledge, a better structure of knowledge, establishment of points of contact with expertise across teams and locations, more efficiency in acquiring information and in providing information.
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Opportunities and advantages of Confluence Questions
Organization of knowledge by topic
Make specialized knowledge of all employees centrally available
Dynamic FAQ for any Confluence page
Seamless integration of questions and answers in Confluence search
Put questions in context thanks to Rich Text Editor: images, graphics, videos, tweets, code pieces, free formatting …
Validation of answers through rating
Expert panels for any topic: quickly identify experts
Less redundancies: dynamic suggestions during search avoid redundant questions and answers
Gamification elements for higher user activation
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