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Info about privacy policy and GDPR in Linchpin Hey


On this page we answer the most frequently asked questions of our customers and partners about privacy policy and GDPR in our social intranet solution Linchpin Hey. If any questions remain unanswered, we would be happy to hear from you. 

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How is personal data stored?





What data is collected?



As data controller, //SEIBERT/MEDIA processes the following categories of personal data: 

  • First name, last name, email address, user avatar, country, job title, phone number, fax number, company name, used products of //SEIBERT/MEDIA etc.
  • Personal data sent by the customer’s web browser, i.e. browser type, operating system, IP address etc.
  • For more details, please have a look at our Privacy Policy

Where and how long is the data stored? 



As a certified Google partner, we ensure that all processed data is secured within the EU and thus according to GDPR standards. (More specifically: The data is stored on the Google server in Belgium - europe-west1.)

Personal data will be kept by //SEIBERT/MEDIA as long as it's necessary to provide the customer with the requested services. If //SEIBERT/MEDIA no longer needs the customer's personal data to comply with contractual or legal obligations, the data will be deleted from the systems or anonymized.

How is the collected data used?



We use the services of the Google Cloud Platform, specifically Google Firebase.

The purpose of this type of services is performance monitoring, authentication etc. The legal basis for this is Art. 6 (1) (f) GDPR.

For more information on the above services, please see our Privacy Policy







How is personal data handled?



Who can access personal data?



The recipients of your data are service providers and companies that are required for the operation and maintenance of the services and act on a legal basis for us, according to Art. 6, 44 ff. GDPR. 

Who can process personal data?



If the information we have stored about you is not (or no longer) correct, you can request it to be corrected. If your data is incomplete, you can request it to be completed.

Who can erase personal data?


You can request the deletion of your personal data under the conditions of §17 GDPR. Your claim for deletion depends, among other things, on whether the data concerning you is covered by a right of retention or is still needed for us to fulfill our statutory obligations.



Further questions on the subject
of data privacy



Who is the contact person at the product provider for such questions?



To exercise these rights and/or to address any questions, comments, or complaints regarding this privacy policy or the privacy practices of //SEIBERT/MEDIA, please contact //SEIBERT/MEDIA’s Data Protection Officer:

Thomas-Michael Seibert

Burgstr. 11i, 60316 Frankfurt am Main,

Tel.: +49 151 19670598

Mail: tms@semiotik.de








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This page was last edited on 07/21/2021.