Back


FAQ - trust, data privacy, security


How we handle data.





1. What personal data does the checklists for Jira application process, where and how? How is this data protected? Where is it stored and who has access to it?

The Checklists for Jira application processes minimal personal data for the purpose of providing and improving the service. The processing takes place in our databases and is currently only accessible to the Checklists development team. The specific individuals in this team can be named upon request. We've also developed a Checklists app that works with Atlassian-Forge, in which we don't have any access to the data at all. However, this version has fewer features.

The data is protected with state-of-the-art security measures, including encryption and secure access controls. For more information about our data handling and privacy practices, you can review our End User License Agreement and our General Data Privacy Information. If you have further questions, we offer consultations to address them, which you can schedule here.

2. Where are the data stored?

We utilize a data center in the Google Cloud Platform located in Frankfurt am Main, Germany for data storage. This enables us to ensure high availability and robust data security. After you've had a chance to test the features of the Checklists for Jira application, we'd be happy to provide further information or answer any additional questions you may have.

3. Could you provide me with more detailed information about your DPA (Data Processing Agreement)?

We have template documents for a DPA that you can edit and comment on yourself (on a desktop computer). Simply request these from us, take a look, and make any desired changes or add information. It's best to use track changes, so we don't have to follow along in the version history.

4. Do you have any certifications or reports (such as SOC Type II)?

You can find information in our Trust Center: Trust Center - We are not yet ISO 27001 certified. However, we have been working on this for about a year. With a bit of luck, we will achieve it within this year, 2023.


Let's connect!

Your direct line to us - because we're more than just software, we're a community.
Whether you have burning questions, technical challenges, brilliant ideas, or just want to say hello, this is the place to do it.
Feel free to choose the option that suits your needs best, and let's start a conversation.


Personal Demo

Our experts are here to guide you through every feature and answer all your questions. Don't miss out on this opportunity to supercharge your productivity.

book live demo


Live Chat

Join the Didit community on Discord! It's not only the ideal hub to connect directly with our development team, but also a space to engage with other users.

chat with us


Feedback

Visit our Canny page to suggest and vote on new features. Your feedback helps us improve our software to better align with your needs.

share your voice


Release Notes

Discover what's new with Didit! Our changelog provides a detailed overview of the latest features, fixes, and enhancements. 

stay up to date

Join our Newsletter

Subscribe and never miss out on important news, feature releases and votings.





This page was last edited on 01/18/2024.