Reasons & advantages

Target Group: People who benefit from checklists

You have repetitive work to be done.

It’s important for you that this work is done in a certain way.

You want to ensure that things don’t fall through the cracks. Nothing should be forgotten.

You want your people to be able to focus on the things that cannot be standardized while giving them the peace of mind that all crucial things are taken care of.

Use cases

Non-digital work away from desktop computers

Your business involves a lot of non-digital work away from desktop computers. Such activities often can't be a fully digital process.

Processes are digital but span over multiple cloud software

If your processes are digital but span over multiple cloud software, it's often necessary to define workflows and procedures to tie it all together to one uniform experience for your customer (like a concierge service).

Advantages of checklists

  • All processes - digital or non-digital or multi-software-procedures - need management. Managing often needs counting, numbers, and status reports. Fitting real-world processes into digital containers can be a good first step to getting numbers and actual processes reliably.

  • Digital checklists offer a great way to keep track of the regular execution of a set of predefined tasks since every processing cycle is automatically stored in the database.

  • Checklists offer real value to their users. They come in two variants: Read-Do or Do-Confirm. While the first reading and then doing (aka Read-Do) is suitable for mission-critical processes like flights or hospital operations, a hotel will most often employ Do-Confirm checklists where the checklist is more a reminder not to forget anything.

  • Make no mistakes: Checklists do not teach. It’s a given that people either read the links (e.g. to wiki pages or videos) or better already know the process.

  • Checklists are refined regularly to meet the needs of staff working with them. Good checklists help staff to suggest improvements. And good checklist managers use this feedback to make the lists as short and practical as possible.

  • Checklists improve the quality of processes because they make sure that nothing falls through the cracks.

  • Checklists support onboarding of new employees by providing a clear guideline for satisfactory execution of a multi-step task.

  • Checklists also make sure that the essential requirements of a task or customer interaction are fulfilled.

  • Checklists give peace of mind to staff for knowing what a good performance is and to managers for knowing that essentials are met.

  • Our checklist solution can be tried swiftly with minimal costs. If they don’t work and are not used it’s easy to drop out again. If they are used, the money saved by errors prevented will outweigh the running costs by far.

  • Checklists offer a simple way to plan and track repetitive tasks and make it simple for managers and head office employees in management positions to see which tasks have been fulfilled, will be fulfilled soon, or have not been taken care of.

  • Digital checklists provide a good alternative to paper-based lists which could disappear in wrong folders, paper piles, or fall behind desks. Paper-based lists need to be printed, stapled, hole-punched, filled out, and filed in folders. Digital checklists will save work time by reducing the number of tasks to the fill-out process only. They will also save office space and paper over the years.

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This page was last edited on 12/18/2023.