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Sadly, we aren't perfect. But we are trying to get there! Some issues might appear when using Linchpin Ping.

Already fixed issues

Fixed inIssue TypeDescription of the Issue
General issue

The "Atlassian Troubleshooting and Support Tools" app in version 1.32.1 causes problems for the Linchpin Intranet Suite.

For more information, follow the link below:

Knowledge Base: "Atlassian Troubleshooting and Support Tools" app causes health checks to freeze and blocks the creation of support zips

Usability issue

Attachments can't be edited. 

In version 5.0.x, it's not possible to edit attachments. 


Incompatibilities with third party apps

MultiExcerpt by Artemis Software

The Microblog is not compatible with the MultiExcerpt app by Artemis Software in versions 5.2.16 and above.

The MultiExcerpt app causes the Microblog to freeze the page, when entering mentions, quotes or links, adding a new line, pasting images and other cases.

Workaround: We suggest downgrading to Version 5.2.15 or uninstalling the MultiExcerpt app.

Other known issues

Issue TypeDescription of the Issue
Usability issue

Attachments are deleted from the server even without saving the changes.

When attachments are deleted during an edit, but the changes are not saved, the attachments will still be deleted from the server (and the preview links won't work).

Usability issue

Blog posts which use the Microblog macro can't be deleted.

Currently, the blog posts which use the Microblog macro can't be deleted.

Usability issue

Rare bug prevents the usage of links inside the editor.

In isolated cases, problems with links might occur. A very rare bug can occur where it's not possible to input the link address and thus it's not possible to create hyperlinks inside the editor.

Visual/UI issue

SVG files may not be displayed correctly in the Microblog.

Currently, due to the differences in image sizes, SVG files might not be displayed properly in the Microblog.

Visual/UI issue

Two buttons, one icon - "Select all" and "Deselect all" buttons use the same icon.

The "Select all" and "Deselect all" buttons inside the Microblog portal currently have the same icon.

Visual/UI issue

Very long space and topic names can lead to text overlaps.

A visual error may occur with topic and space names. Very long space and topic names can lead to text overlaps.

Have you found another issue or do you have a stronger need to fix one of these issues? Tell us here.

Simply visit our feedback board in Canny and create a feature idea, vote for existing posts or discuss your ideas with other customers.

This page was last edited on 09/29/2023.