The contents of this page are not up-to-date.
An overview of our current hourly rates can be found here:
General information
//SEIBERT/MEDIA lets you submit specific support requests to us directly. Please refer to this information to get an overview of the services included in our support packages and their pricing. With our support packages, we ensure that you receive support and have your support requests taken care of at a predictable cost. With this flexibility you don't have to make any compromises: You can take advantage of our many years of experience. You will receive prompt solutions to your support requests and guaranteed response times.
Pricing
| Package | 1 | 2 | 3 |
|---|---|---|---|
| Monthly cost | €500 | €1,000 | €2,000 |
| Discount hourly rate | €100 per hour | €90 per hour | €80 per hour |
| Number of support hours included | 5 | 11 | 25 |
When you have purchased one of our support packages you will receive additional support hours at the reduced hourly rate of your purchased package. Our regular rate is €120 per hour.
All the prices mentioned exclude any statutory VAT applicable at time of purchase.
Supported apps
In addition to our own Atlassian apps, we will answer questions about the following apps within the context of the support packages:
| Name | Developer |
|---|---|
| Structure | almworks |
| Power Scripts | cprime |
| BigPicture / BigGantt | SoftwarePlant |
| Insight | Riada |
| Misc Workflow Extensions | Innovalog |
| Tempo Suite | Tempo for Jira |
| nFeed | Valiantys |
| Create on Transition | Bob Swift Atlassian Add-ons |
| Email This Issue | META-INF KFT |
| Script Runner | Adaptavist |
| Configuration Manager | Botron Software |
| Dataplane | Arsenale |
| Dynamic Forms | Deviniti |
| Help (aka. Conditions Validator) | Deviniti |
| Suite Utilities | beecom |
| Workflow Enhancer | TNG Technology Consulting GmbH |
| Automation for Jira | Code Barrel Pty Ltd |
| Checklist | Okapya Software Solutions Inc. |
| Quick Subtask | hasCode.com |
| Workflow Powerbox | CoreSoft Labs |
| Git Integration | BigBrassBand |
| Extended Schemes | Develocenter |
| Extension for Service Desk | Deviniti |
| sumUp | Decadis AG |
| Queues for Service Desk | Deviniti |
| Translation for Service Desk | Deviniti |
| JIRA Workflow Toolbox | Decadis AG |
| Name | Developer |
|---|---|
| draw.io | //SEIBERT/MEDIA GmbH |
| Gliffy | Gliffy |
| Comala Workflows | Comalatech |
| SAML/Kerb Single Sign-On (SSO) Confluence | Kantega |
| Scroll Office | K15t Software GmbH |
| Table Filter and Charts | StiltSoft |
| Refined Theme | RefinedWiki |
| Archiving | Midori Global Consulting Kft. |
| Scroll PDF | K15t Software GmbH |
| Arsenale Lockpoint | Arsenale |
| Scaffolding Forms & Templates | ServiceRocket |
| Scroll Versions | K15t Software GmbH |
| Polls for Confluence | Simplenia |
| User Profiles | Communardo Products GmbH |
| Reporting for Confluence | ServiceRocket |
| Content Formatting for Confluence | Adaptavist |
| Label Manager | Köstebek Teknoloji |
| ConfiForms - Data Forms & Workflows | Vertuna LLC |
| Advanced Tables | Bob Swift Atlassian Add-ons |
| GoEdit | KontextWork |
| SU for Confluence | The Plugin People |
| Navitabs | bitvoodoo ag |
| Image Slider | Simplenia |
Multi Excerpt Plugin | |
| Easy Forms | Artemis Software |
| Copy Page Tree | Artemis Software |
Link to this page: https://seibert.biz/supportpackageatlassian