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As an administrator, an Extranet Space Manager or an Extranet User Manager, you can add existing users to your extranet space.

How do I access the extranet administration?

As an administrator, Extranet Space Manager or Extranet User Manager, you can access the extranet administration via Space tools. Space tools are located at the bottom of the sidebar.




Add users and groups to an extranet space

To add users and groups to your extranet space, navigate to the Extranet Users tab within the Space Tools.

When adding users, any existing Confluence group that the user is in will not be deleted. The app also searches for LDAP users, even if they are not part of a Confluence group yet.


Under the Users tab, you can assign users to your extranet space.

Enter the username and select a permission role for the user.

Optional: If you want to inform a newly added user that they have access to your extranet space now, activate the Send welcome email to the new user and inform about the access to this space checkbox.

Then, click on the Add button. The user is now part of your extranet space.




You can set the language of the email your newly assigned user will receive. This option appears after you activate the Send welcome email to the new user and inform about the access to this space checkbox.

To preview what the message will look like, click on the "welcome email" link.


Adding groups work in the same way. Navigate to Space Tools → Extranet Users → Groups to add groups to your extranet space.

Extranet User Managers are not able to assign groups to an extranet space, because space administration rights are required.



List all extranet users and groups

Below the Assign users tool you will find a list with all users (or groups in the Groups section) assigned to your extranet space.

You can search for users and groups using the search field, and/or filter the list for a specific role.


Newly added users and groups will be displayed after you refresh the page.


Delete users or groups with help of the delete button.

When users are deleted from an extranet space, they no longer have access to the space, and can't see users or content within the space.


When adding users, any existing Confluence group that the user is in will not be deleted. The app also searches for LDAP users, even if they are not part of a Confluence group yet.



Create user (optional)

If you have configured the Space Privacy - Extranet for Confluence app appropriately, you can create new users. To do so, you need the privileges of an Extranet Space Manager or an Extranet User Manager within your current extranet space.


Navigate to Space Tools → Extranet Users → Create User.

Enter the username for the new user. Then, select a predefined permission role.

Enter the Full Name of the user and their email address.

Optional: To send a welcome message, activate the Send welcome email to the new user and inform about the access to this space checkbox.


Creating an extranet user by hand will automatically add the user to the "extranet-users" group.


Set up the password

Enter the password yourself

Make sure that the Send an email to the user you have just created, which will allow them to set up their password checkbox is inactive. 

A new fields will appear, where you can enter the password for the user account yourself.


Let the user choose their password

Activate the Send an email to the user you have just created, which will allow them to set up their password checkbox.

The user will receive an email with the option to setup their own password.



Users can set their own password...

...or you can enter a password for them.

If the "Create User" tab is missing, your administrator has not configured this option.