With the purchase of the initial license, you will receive the license, as well as support from IntraFind AG for one year. This allows you to send support requests and receive software updates within this period. After this support period has ended, you can extend it for 50% of the initial cost. Read Atlassian license types - Commercial, Academic, Community to find out whether you qualify for academic licenses.
You can use iFinder with Confluence, Jira and your shared drives. Please note that the user tier for the pricing will be based on the highest user tier that your instances use. If you have Confluence for 100 users and Jira for 50 users you'll have to obtain an iFinder license for 100 users.
This is an out-of-the-box attractively priced package as you are familiar with from Atlassian. It comes with detailed documentation and support. However, this is only the first step to implement enterprise-wide search in your company. We cover Atlassian Confluence, Atlassian Jira and shared drives containing up to 100,000 files.
We offer limited support for connecting shared drives as the configuration can become complex fast. We recommend that you start with a simple configuration so you can implement the indexing of file shares yourself. If you have a massive infrastructure or very specific requests, you will need to plan for an extra budget for professional services via IntraFind.