Linchpin Intranet on a Confluence Basis for About 1,600 Employees
SBK was already using Confluence. The idea of the new Linchpin intranet was to support the company in its planned cultural change. It was necessary to define steps that would improve collaboration, aside from the technical relaunch of the intranet. The focus was on promoting an open working culture and thus improving the ease-of-use of the system and minimizing the effort that users needed to spend to communicate wth each other. Another requirement was the standardization of the system in order to work with current versions quicker and to use new features.
This intranet is equipped with an individualized Confluence theme based on the corporate design of the company, and thus feels familiar to the employees. Additionally, various improvements were made in the usability and functionality of the standard Confluence interface, making the intranet as a work tool easy to use.
Linchpin supports global navigation, which can be tailored to specific groups of employees. This helps make sure that the most important information is available with just one click.
Personalized App Center
From every webpage, employees can directly access all of the important applications and tools that are relevant to them in everyday work. The system is thus the central cockpit for the employees' daily tasks.
Extended User Profiles
The extension of user profiles were made to allow for expert searches. Employees can find each other more easily, connect with each other, and if necessary, find specialists to further help them with their projects.
Furthermore employees can start communicating via Skype for Business directly from the user profile. Users’ Messenger ID profile fields are linked with the Skype for Business account and Skype will open with a simple click on their Messenger ID.
Company related news on the employees' home pages can be personalized to their roles and locations. Users can create their own customized news feeds from different news channels within the intranet – such as IT support, the employee blogs, etc. – to automatically provide themselves with a feed of interesting information and to stay up-to-date.
Project Implementation Method
In order to tailor the suite to meet the requirements, user-story workshops were carried out at the beginning of the project. Agile methods, iterative implementation and improvements as well as quick realization of the complete project led to the desired results.
Integration of Skype for Business
On-boarding Video for Employees
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