Known bugs and issues

Here's a record of all the issues customers have notified us about which are not in the scope for future releases.

When using any software, it's not uncommon to encounter bugs or issues that can affect your experience. Our product is no exception, and we want to be transparent about the known bugs and issues that we're currently aware of.

Please note that the entries listed below is a known issue that has been identified and will not be fixed. We apologize for any inconvenience it may cause.



If you invite template-managers to our external web portal, please make sure you email addresses follow a strict low-case pattern. Do not use UPPER CASE in email addresses.


If you create a checklist that can be signed, make it public, and someone signs the checklist with an iPhone on Safari and they draw with their signature over the edges of the signature field, those drawings will show completely in the PDF we render.


If you have a very long checklist and upload a lot of different images the generated PDF can become too big (over 10 to 25 MB) so that mail servers will reject to forward it. In such cases the template manager of a checklist will not receive an Email confirmation after completion of a checklist

If you have any questions or concerns about this issue, or if you encounter any additional issues, please don't hesitate to contact our support team. We appreciate your understanding and your continued use of our product.

Let's connect!

Your direct line to us - because we're more than just software, we're a community.
Whether you have burning questions, technical challenges, brilliant ideas, or just want to say hello, this is the place to do it.
Feel free to choose the option that suits your needs best, and let's start a conversation.

Personal Demo

Our experts are here to guide you through every feature and answer all your questions. Don't miss out on this opportunity to supercharge your productivity.

book live demo

Live Chat

Join the didit community on Discord! It's not only the ideal hub to connect directly with our development team, but also a space to engage with other users.

chat with us


Visit our Canny page to suggest and vote on new features. Your feedback helps us improve our software to better align with your needs.

share your voice

Release Notes

Discover what's new with didit! Our changelog provides a detailed overview of the latest features, fixes, and enhancements. 

stay up to date

Join our Newsletter

Subscribe and never miss out on important news, feature releases and votings.

This page was last edited on 12/29/2023.