1. Initiation Speech at Your Company
We will give an initiation speech at your company for upper management and everybody you need to have on board for your intranet project. Strong backing from the top is a critical factor when realizing big projects that impact the whole company. As one of the biggest Atlassian partners worldwide, we have many years of experience as a service provider in the Atlassian realm. We have shouldered more than a dozen intranet projects and we will help you win over the critics among your colleagues to start the project on the right foot.
2. Working Prototype Right From the Start
We will set up a working prototype for your project right away. As soon as your users can start playing around with the first prototype, your job of convincing others to support it becomes much easier. That’s why we will deploy an early version of Confluence Linchpin at the very start of the project. It may not be your design, but it’s most likely way more powerful than your current intranet and your current Confluence deployment. It includes all plugins you will find in the final installation and will be hosted on our servers as deployment of the production system and a proper staging area has to be coordinated with your IT department which can take a while. All setup and configuration work for software, operating systems and hardware is covered by our fixed price guarantee.
3. Strategy Workshops and Product Backlog
We sit down with you and discuss in detail how your intranet project should go down. During a set of strategy workshops, we will lay out the blueprint for your intranet redesign or rollout. We will set up a backlog with all issues and items that are necessary for a successful project. We will prioritize all backlog items and make sure that we will cover everything that is a must and should. Over the course of the project we will come back to you on a regular basis and revisit the backlog, adding new items that have come up and deleting items that have become obsolete.
4. Information Architecture Workshops
The information architecture of your new intranet is one of many aspects to plan at the beginning of the project. We are no big fans of waterfall projects and planning too much ahead, but some things need to get sorted out right from the start. We will sit down with you and your team to discuss the all aspects in regards to information architecture: which spaces do you want to set up, which items do you want to use in your navigation bar, which form of customization are you looking for (based on which criteria), what other forms of navigation aids and shortcuts do you want to provide, how about search boxes and cross links? All those questions will be covered in a set of workshops until we have figured out the best way to build the information architecture of your intranet.
5. Design Workshop and Individual Theme
Our designers will sit down with you to discuss the layout for your intranet. Part of our fixed price is an individual theme that makes your users feel at home when logging in. We will use our Linchpin Theme Plugin - Enterprise so that we don't have to start from scratch. It incorporates all features bundled in the Linchpin suite. From there, we will customize the layout according to your needs, until the interface has the look and feel of your company. Please remember that the Confluence framework imposes some design restrictions, but our designers are experienced enough to tell you right away what is possible and what is not.
6. Content Workshop and Setup
Let's talk about top-down communication and which information channels you want to set up to deliver important news streams to your employees. An essential part of Linchpin are the so called News Feeds, a concept based on Confluence Blogs, to deliver specific feeds to a specific audience. We will work on a concept regarding news feeds with you and let you know what works best in other companies. Your input is crucial here as this topic requires inside knowledge about power structures and communication needs.
7. Training for Admins and the Project Team
You need to get your project team on board fast. We will set up Confluence and Linchpin trainings for your tech people to enable them to support Confluence in a professional way so that you don't have to rely on us every time someone comes calling for Confluence. We will also give your project team a thorough training for Confluence and Linchpin so that they know the most important features and learn about the plugins central to your intranet. There should be no more than 8 people per training, but we will hold as many training sessions as you deem valuable.
8. Train the Trainer Workshops
We will enable people in your company to give Confluence workshops to your people. While we cannot train everybody in your company on how to use Confluence, we can put you in a position to hold those workshops yourselves. We will give you all training material we have and teach you the didactics of good workshops, fine tuned in hundreds of training sessions around the globe.
9. Software Licenses
Our fixed price includes all necessary licenses incl. Confluence, third party add-ons and the exclusive add-ons from the Linchpin suite. If you already own one or more of the licenses included in our Linchpin suite, we will subtract those from the fixed price. Please note, though, that all plugins listed as part of the Linchpin suite need to be purchased. The plugins are interconnected by us and configured so that they work hand in hand. Leaving away one or more of the plugins means that we cannot realize Linchpin as advertised.