The power of JIRA – combined with a user friendly, streamlined helpdesk solution
Integrates with your existing JIRA processes and workflows – no 3rd party tools, no training, no new APIs
Easy and intuitive user experience for your customers – reduced to the max
Full support of your specific SLA and easy setup of advanced SLA metrics
Powerful live performance reporting
Deep Confluence integration - for easy building up a knowledge base to turn your service desk into a "self-service desk"
Interview with Andrew Raillings (Head of Customer Operations at Atlassian) about the new JIRA Service Desk. Recorded at Atlassian Summit 2013.
Great services to complement great software: Atlassian builds some of the best software for the enterprise, //SEIBERT/MEDIA helps your company use it to the fullest. We are your official Atlassian partner and one of a few select Platinum Experts worldwide. Whatever your need is, our team of 100 employees is focused on fulfilling it. With quality and security standards made in Germany.
We are one of the biggest Atlassian partners worldwide with experience from hundreds of Atlassian projects and sites in Germany and the USA.