The Linchpin Mobile app on a user's mobile device throws the following error when adding a new login via scanning a QR code:
This error appears when Linchpin Mobile is not able to verify the information of a scanned QR code.
If scanning from a monitor make sure that the QR code is displayed in full size. If scanning from paper make sure it's not creased.
Sometimes also bad lighting conditions or camera shake might cause the QR code scan to fail.
If this solution doesn't work for you feel free to contact us via email or get in touch with us here.