Logging in to a Confluence instance with Linchpin Mobile is not possible and results in an error.
There are several causes for this of which many are targeted in a separate Knowledge Base article. If the checklist below does not resolve the issue please see the collection of related articles on the right.
Depending on the potential cause of this issue try the following options:
'The URL you entered is not available. Please check your input and try again.' when adding a new login
'There was an error connecting to the system. Please try again later or contact your administrator.' on login to an existing instance
'There was an error scanning the QR code, please try again.' when adding a new login via QR code
'The username and password you entered are not a valid login. Please check your input and try again.' when logging in with QR code
If this solution doesn't work for you feel free to contact us via email or get in touch with us here.
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