Child pages
  • draw.io for Confluence - FAQ
Skip to end of metadata
Go to start of metadata




Contact


How can I contact support?

You can send all questions and support requests to support@draw.io.

So that your question is answered as quickly as possible, please include the following information:

  • Your Confluence version number
  • Your draw.io version number
  • If appropriate, your Gliffy version number
How can I suggest new features?

You can view and vote on current feature requests and submit a new feature request using draw.io's feature request page.




General information


Is there an introductory video for draw.io?

Yes! Please watch the following short video.

draw.io's YouTube channel features videos covering updates and using draw.io.

Is there an overview of the features of draw.io?

These advantages and features of draw.io highlight the benefit of using draw.io in your company. For more information of the features click here.

Can draw.io also be used offline?

Yes, you can use draw.io offline. draw.io is pure java script that does not require connection to the internet. None of your data leaves your systems.




Export, import and capabilities


In which formats draw.io can export?

draw.io diagrams can be exported as:

  • .xml
  • .vsdx
  • .pdf
  • .png
  • .jpg
  • .svg
Which formats can draw.io import?

draw.io can import the following formats:

  • .xml (draw.io format)
  • .gliffy (Gliffy format)
  • .vsdx (Visio format)

It is also possible to import common image formats:

  • .jpg
  • .png
  • .gif
  • .svg




Other topics


Does draw.io support JIRA JQL search queries?

No, JQL searches for JIRA tickets are not supported by draw.io.

Can Excel files be used in draw.io?

No, draw.io can not work with Excel files.



Visit the draw.io Website   Get free draw.io trial

These pages might also be interesting



Pricing

Do you want to purchase draw.io for the first time, increase the number of users, or extend your support? You can find the details in our pricing tables.



Video Tutorials

Do you have little experience with the creation of professional diagrams? Then our extensive user documentation can help you.



Features

Draw.io provides both a wealth of functionality for power users and basic features for casual users, but why is this diagram plugin right for your business? Learn more here.



Example Diagrams

The ways in which diagrams are used in Confluence are endless. draw.io provides you with graphic components for many use cases and diagram types.



Why you should switch

Gliffy has been around for a long time. It’s one of the oldest apps in the Atlassian Marketplace. But the newer draw.io app is better in many ways.





Lesen Sie diese Seite auf Deutsch

  • No labels