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Mass import diagrams from Gliffy to

For customers who want to switch from Gliffy to, the app comes with a practical feature: The Gliffy Mass Import (Confluence Server only). All diagrams created with Gliffy can be quickly and easily imported into native diagrams.

FAQ for the Gliffy Mass Import


3 simple steps to mass import your Gliffy diagrams

1. Install the app

In the General configuration under "DRAW.IO ADD-ON" select "Add-on Configuration"

2. Import Gliffy diagrams

In the Add-on Configuration, select the "Gliffy Import" tab. Click on either the "Start Import" button to import all of the Gliffy diagrams in your instance, or use "Filter by spaces" to import only the diagrams attached to pages in this specific space.


3. Download report

Wait until the import has finished, and download the report. Use the report to see whether all diagrams were converted successfully, and which diagrams were not able to be imported.


When should you perform the import?

We recommend that you do the conversion outside of normal usage hours of your Confluence instance. Even though it is possible to perform the conversion while employees are using your Confluence instance, it can significantly delay or extend the conversion process.

In addition we recommend you to first start the mass importer on a test-instance of confluence in order to reduce the risk of errors during the process.

What Confluence permissions are needed?

The administrator that triggers the Gliffy mass import must have write permission for every page that has a Gliffy diagram. Otherwise, the mass importer can't save the diagram to that page!

Pages with restricted permissions aren´t editable by the admin. That causes the mass importer to fail to convert Gliffy-Diagrams on restricted pages.

Will create a backup?

Yes, automatically creates a backup before the conversion of a diagram begins. You can always revert to a previous version using the version history of the Confluence page.

What happens if you uninstall Gliffy?

You can keep Gliffy in your Confluence instance, even after the support period has ended. Although Gliffy diagrams can then not be edited, they will be displayed as normal, and can also be converted to diagrams. If you uninstall Gliffy, can still perform the mass import, but the Gliffy diagrams will not be displayed within your Confluence instance.

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If problems during the import, please follow the steps below.

1. Logging and profiling

In the "Administration" area, select the link "Logging and Profiling".

2. Configure logging and profiling

Under "Add New Entry", enter "mxgraph" as the Class/Package Name, select "DEBUG", then click on "Save" at the bottom of the page

3. Create support zip file

  • Import diagrams
  • Click on the "Support Tools" link in the left hand panel
  • Finally, in Support Tools, click on the "Create Support Zip" tab, then click on the "Create" butto
  • Send Support Zip file to

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