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Do you encounter errors and bugs with Linchpin Mobile? The debug mode will help us analyze the issues.

What is the debug mode?

The debug mode is meant for users who experience issues with Linchpin Mobile.

The debug mode will create extra log files about the errors and you can automatically send us the logs from within Linchpin Mobile.

Usually this setting should be disabled.

It can affect the performance in a bad way, so please only use this mode when errors occur. Send us the logs and then disable the feature again.



Activate the debug mode

Click on the More button, then click on the About this app button.

Now, click on the Version information button.

In the upper right corner of the app, there is a button with three dots. Click on this button.

Finally, click on the Enable debug mode button.


To disable the feature again, repeat all the steps. The "Enable debug mode" button will change to "Disable debug mode" button.





Send us debug logs


Click on the More button.

Then, click on the About this app button. Afterwards, click on the Version information button.

In the upper right corner, there is a button with three dots. Click on the three dots button to open the context menu.

Now click on the Export log files button.

An error report window will open. Choose the topic of your problem and add your explanation in text form. Then, click on the Send button.