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Sadly, we aren't perfect. But we are trying to get there! Some bugs might appear when using Linchpin Translations.

Already fixed known issues

Fixed inIssue TypeDescription of the Issue
General issue

The "Atlassian Troubleshooting and Support Tools" app in version 1.32.1 causes problems for the Linchpin Intranet Suite.

For more information, follow the link below:

Knowledge Base: "Atlassian Troubleshooting and Support Tools" app causes health checks to freeze and blocks the creation of support zips


User experience

Linchpin Translations 1.6.5 duplicates a language pack instead of replacing/updating it.

We introduced a new formatting for the plugin key. It uses the kebab case style. This leads to the issue that existing projects (which don't use the kebab case style in their plugin keys) won't be simply updated but receive a new, duplicate installation which matches the new styling. This can lead to outdated translations being displayed to users.

Workaround: Knowledge Base - Outdated translations due to duplicate language pack installations

It is possible that this issue affects the whole app (and not only profile fields). We are investigating this behavior.

Until then we recommend to avoid using the same values for the translation key and the translation itself.

Other known issues

Issue TypeDescription of the Issue
Usability issue

User profiles: Field labels can't have the same value as translations keys. If they do, the translations won't work.

Let's say your profile field is called "Street" (=field label). Now, you want to create several translations for this field label. If one of those translations is also called "Street", it won't be displayed to the user in their language. Instead, the default value will be displayed.

Have you found another issue or do you have a stronger need to fix one of these issues? Tell us here.

Simply visit our feedback board in Canny and create a feature idea, vote for existing posts or discuss your ideas with other customers.

This page was last edited on 09/29/2023.