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Sadly, we aren't perfect, but we are trying to get there! Some minor bugs might appear. We are working on resolving the issues we know about.

Issue regarding Confluence & Linchpin

The "Atlassian Troubleshooting and Support Tools" app in version 1.32.1 causes problems for the Linchpin Intranet Suite.

The issue

All health checks freeze and the creation of support zips is not possible.


Do not update the "Atlassian Troubleshooting and Support Tools" app to version 1.32.1.

If already updated, please disable the following Linchpin modules:

  • Linchpin Suite - API -
  • LTP -
  • Mobile -

Those health check modules are not of critical value, so temporarily disabling them should cause no problems.

Usability issues

Linchpin Translations has trouble with spaces in translation keys.

We advise not to use spaces inside of translation keys. Sometimes this might lead to errors.

It's better to write "userprofile" than "user profile".

Linchpin Translations might delete a translation key before you install a language pack.

After adding a translation key and a translation and clicking Save, the translation key might change to "undefined".

Workaround: You need to re-enter the translation key and click Save again.

Certain profile field types not available in Linchpin Assistant and Onboarding.

When setting up modules, fields of type "User select" or "Date input" are not available for configuration.

There's a feature missing in the list that would increase the product's value for your company? Let us know!

Simply visit our feedback board for the Linchpin Intranet Suite and create a feature request, vote for existing posts or discuss your ideas with other customers.

This page was last edited on 11/03/2022.