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Sadly, we aren't perfect, but we are trying to get there! Some minor bugs might appear. We are working on resolving the issues we know about.

Issue regarding Confluence & Linchpin

The "Atlassian Troubleshooting and Support Tools" app in version 1.32.1 causes problems for the Linchpin Intranet Suite.


The issue

All health checks freeze and the creation of support zips is not possible.


Workaround

Do not update the "Atlassian Troubleshooting and Support Tools" app to version 1.32.1.

If already updated, please disable the following Linchpin modules:

  • Linchpin Suite - API - linchpin.healthchecks.workboxnotification.name
  • LTP - linchpin.healthchecks.fileencodinghealthcheck.name
  • Mobile - healthcheck.linchpin.mobile.keystoreentry

Those health check modules are not of critical value, so temporarily disabling them should cause no problems.

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Link to this page: https://info.seibert-media.net/x/NgTgAw

This page was last edited on 03/02/2021.