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This page gives an overview of all available features of the comprehensive, established and refined bug and issue tracking system JIRA. //SEIBERT/MEDIA is an official Atlassian partner and offers professional support for all products. We contribute to your smooth use of JIRA through workshops and various other services. If you would like to know more or have questions, feel free to contact us. We will gladly help you.

Overview:

Access and notifications

Browser

The JIRA user interface can be accessed through most browsers:

  • Chrome
  • Internet Explorer
  • Firefox
  • Safari
Integrated development of environment

Manage your processes with the following integrated developments of environment (IDE):

  • Eclipse
  • IntelliJ
  • Visual Studio
  • Netbeans
  • JDeveloper
  • Zend Studio
Mobility

Stay connected, even on the go, by using mobile applications for:

  • Blackberry
  • iPhone
  • Android or
  • Windows Mobile Device
E-Mail notifications

Define e-mail notification plans for you personally and for specific projects.

Custom e-mail contents

Create e-mail contents and subject lines through customization of templates.

Monitor issues

Add yourself and others as watchers for any issue, in order to receive e-mail notifications in case of any changes in the issue.

E-Mail subscription

Subscribe to a particular search filter, in order to receive regular updates on changes in JIRA.

RSS

Review new elements or comments via search filters, or activate streams in your favorite RSS reader.

Notification banner

Create notification banners at the top of each page.

Dashboards

OpenSocial

The JIRA dashboard is an OpenSocial container, which allows you to add all gadgets that were developed for OpenSocial. This includes all gadgets, that are made available by Atlassian.

Different Dashboards

Create various dashboards - either from scratch or by copying existing dashboards.

JIRA-Wallboards

Change JIRA dashboards into information radiators via the JIRA Wallboard Plugin.

Gadget Subscription

Include all your gadgets from your Confluence, Bamboo, FishEye or Crucible instances, as well as from other JIRA instances, by subscribing to gadgets from other applications.

Favorites

Organise your favorite dashboards in the drop down menu for easy access.

Share with others

Share a dashboard with your team, by giving rights for your dashboard to certain users, groups, or projects. JIRA will show you popular dashboards in the preview and will allow you to search for shared dashboards.

Gadget Directory

Add gadgets to your dashboard by searching the gadget directory.

Diagrams from filters

Create a diagram gadget from search results or save your search filter and directly add it to your dashboard.

Drag & Drop

Drag gadgets around in your personal dashboard to organize information.

Flexible Layouts

Organize your gadgets in one, two, or three column dashboard layouts.

Gadget Menu

Some gadgets enable special properties or settings, which you can edit in the gadget menu. In addition, you can minimize or maximize every gadget, as well as change it's layout.

Link with iGoogle or Gmail

Add any gadgets from your JIRA dashboard to your personal OpenSocial dashboards in iGoogle or Gmail.

Gadgets

What is a Gadget?

The information boxes in JIRA dashboards are called gadgets. JIRA is delivered with over 20 pre-installed gadgets.

OpenSocial

You can insert OpenSocial gadgets directly in the JIRA gadget directory.

Wallboards

Add gadgets to your information radiator withe the JIRA wallboard plugin.

Old Portlets

Even when upgrading an old version of JIRA, your customized portlets will continue to work via the portlet gadget bridge.

JIRA Agile*

JIRA Agile (formerly GreenHopper) offers a series of gadgets to illustrate the status of projects, reflect diagrams or JIRA wallboards.

Aktivity Streams

The Activity Stream gadget gives an overview of your last JIRA activities.

Administration

The administration gadget shows quick links to administrative functions.

Assigned to me

The gadget "assigned to me" shows all open issues in all projects that where assigned to the current user of the dashboard.

Average Age

The average age gadget creates a bar chart, that indicates how many days an issue has not been solved.

Bamboo Diagrams*

Create a diagram from any search results or save the search filter and include it in your dashboard.

Bamboo Plan Summary

The bamboo plan summary gadget creates a graphic overview of the blueprints.

JIRA: News

The JIRA news gadget shows the latest Atlassian news in JIRA.

Issue statistics

The gadget Issue Statistics shows a collection of issues which were sorted through special filters.

JIRA Wallboards

Change JIRA Dashboards into an Information Radiator with the JIRA Wallboard Plugin.

Gadget Subscription

Include all your gadgets from your Confluence, Bamboo, FishEye or Crucible instances, as well as from other JIRA instances, by subscribing to gadgets from other applications.

Project plans

The gadget Bamboo Plan shows a list of all project plans in a bamboo server and their current status.

Search for Bugzilla ID

The gadget bugzilla ID search enables all users to search JIRA issues for references for bugzilla IDs.

Calendar**

The gadget issue calendar shows all issues and the history with their due dates in a calendar. Calendars can be based on a display filter or a project.

Clover

The gadget Clover Coverage shows the clover coverage of project plans of a certain Bamboo server.

Created vs. Resolved

The gadget Created vs. Resolved creates a diagram, which shows the differences between created and resolved issues over a certain period of time.

Crucible Diagrams*

The gadget to generate Crucible diagrams creates statistic summaries of code reviews in different diagrams.

Remaining days*

Show the amount of remaining days until a specific sprint. (Not available in all versions of JIRA)

Favorite Filter

The favorite filter gadget creates a list of all display filters, which you have recently added to the popular filters.

Filter Results

The Filter Results gadget shows the results of a certain display filter. You can also generate directly from the gadget.

FishEye Diagrams*

The FishEye gadget creates two diagrams, which illustrate statistics over a certain source code repository.

FishEye Change protocols*

The FishEye Recent Changesets Gadget illustrates your latest change protocols from the FishEye Repository.

Heatmap

Create a Tag Cloud from statistical values for certain filters with the Heatmap gadget.

In Progress

The gadget In Progress shows all issues that are assigned to and processed by the current user of the dashboard.

Pie Chart Diagram

The Pie Chart gadget groups issues from a project or a search filter according to statistical types and evaluated as a pie chart. The issues can be sorted according to different statistics such as status, priority or assignee.

Projects

The gadget Projects offers information and various filters for a certain project.

The Quick Links gadget shows some helpful links to issues, that are connected to the current user.

Recent Projects

The gadget for recent projects creates a bar chart that shows the frequency, by which new issues have been created and how many of the new issues have been completed.

Time tracking

The time tracking gadget creates a bar chart, evaluating the average processing time to complete an issue (in days).

Text**

The text gadget shows the configurable HTML text in the dashboard.

Time Since Issue

The Time Since Issue gadget creates a bar diagram, that shows the number of issues for the selected data (such as "created", "updated", "due" or "solved") for a certain date.

Two dimensional Filter Statistics

The gadget of two dimensional filter statistics will show statistical data of a special filter in a configurable table.

Voted

The Voten Issue gadget shows all issues that you have voted for.

Watched issues

The gadget for watched issues will show you all issues that you are watching.

Introduction

The Introduction gadget shows an introduction message for your dashboard.

Installation

Start with US$ 10

Small teams receive special treatment through Atlassian: Receive JIRA licenses for up to ten users for only US$ 10. This price includes full technical support.

Free of charge for Open Source projects

Open Source projects and non-commercial organizations are eligible for free community licenses.

Unlimited Developer Licenses

The owners of commercial licenses can create developer licenses for staging, test, development and QS server.

Installation or hosted instances

Choose whether you want your JIRA instance behind your firewall, or whether you want Atlassian or a partner such as //SEIBERT/MEDIA to host for you on an external server.

LDAP and Active Directory

JIRA can pass the user authentication to LDAP and use LDAP group memberships, to distribute rights to the users. Active Directory can also be included.

Connection with JIRA

Connect different Atlassian programs with JIRA for user management and authentication.

E-Mail Configuration

Use the simple interface, in order to configure and test your SMTP e-mail server connection.

Hosted Development Suite

JIRA can be fully integrated into Atlassian's hosted JIRA studio, which includes the hosting of older versions, as well as Confluence, FishEye and Crucible.

JIRA as standalone Application

No reason to get lost in details: Install JIRA as standalone application, in order to profit from our preinstalled data bases and application servers. Thus only a minimal setup is necessary.

Develop yourself

You want complete control over your application server? Use JIRA WAR, in order to manually control Tomcat.

Included Database

The JIRA standalone application is delivered with the database HSQLDB for evaluation purposes.

Bundled Database Server

JIRA inclues database drivers, in order to link the system with your preferred database:

  • SQL-Server
  • MySQL
  • PostgreSQL
  • Oracle
  • HSQLDB
Customize JIRA

Customize JIRA with your own logo, color selection, as well as time and date settings.

Built-in Importer

Use the built-in importer, to import issues and projects from other bug tracking systems, such as:

  • Pivotal Tracker
  • Bugzilla
  • FogBugz
  • Mantis oder
  • Trac

Automatic Backups

Configure JIRA to backup all your JIRA data in an XML file by default. Note: Native database specific backup tools are recommended for all product environments.

Retrieve System Informationen

Easily find all system details, such as settings, licensing, upgrades, and more.

Configure Database

Use GUI applications, to set up and test your database connections.

Integration

Plugins

JIRA hase over 100 different plugins, that allow you to customize JIRA to fit any possible scenario.

Link issues and Source Code

Link source codes directly to issues and projects. JIRA supports CVS, Subversion, Perforce, Git, ClearCase and many other codes native or as plugin integration. You are using FishEye? JIRA has the FishEye plugin, to allow for expanded source code integration.

Link issues and Code Reviews

You are using Crucible for your professional code reviews? Use the advantage of FishEye plugin, to review recent code reviews of a project and to create new reviews right from the issue.

Add Agile Project management*

Add the JIRA Agile (formerly GreenHopper) plugin for agile project management, in order to use JIRA issues as virtual index cards.

Universal Plugin Manager

The powerful plugin manager makes it easy to adapt JIRA to your requirements through discovery, installation and management of plugins from the Atlassian plugin repository.

Collaboration with your Wiki*

Connect JIRA with your Confluence for reciprocal linking, to share gadgets, use JIRA macros in Confluence pages, and use integrated user management.

Remote AIPs

JIRA provides a series of remote AIPs, such as REST, SOAP and XML-RPC. Tutorials will help you to integrate these applications into JIRA.

Application Links allow you to link JIRA with Confluence, FishEye, Crucible, Bamboo and other applications.

International

We speak your language

Most pages that are visible to users in JIRA can be adapted intentionally. Choose from 14 different languages, such as Chinese, Czech, Danish, English, Finnish, French, German, Japanese, Norwegian, Polish, Portuguese, Russian, Swedish and Spanish.

Time zones

See the time according to your own time zone. You will see whether it is day or night for another user depending on the time zone you choose.

Translations

It is possible to change the titles "issue type", "status", "resolution", and "priority" with translated terms and descriptions.

Translate JIRA

Visit Atlassian Translations for the latest available languages or in order to contribute to the translation to your own language.

Issues

Customize Issue Types

Remove or add boxes, in order to define issue types and to adjust the settings to your development or business process.

Customized Boxes

Choose from over 20 different box types, to customize boxes, to collect and evaluate important data. Add more box types with plugins.

Save Issues

Limit access to individual issues within a project.

Customized Resolution

Define your own resolution field values in addition to the preset solutions.

Bulk Issue

Perform various operations from the process navigator, such as movements, field and status changes, or issue allocations.

Time Tracking

Estimate the scope of issues and keep a record of all works. JIRA collects all tracked times even for sub issues. JIRA records the required times and shows the estimated remaining time.

Comments

Comment on issues with the Wiki Markup, to show Rich Text and images.

Save Comments

Limit access to individual comments within an issue.

Create Issues and Comments via E-Mail

JIRA can be configured to create issues and comment via E-Mail. JIRA can take over key fields such as "summary", "description" and "report". If there is no existing account, JIRA can create one and notify the user via E-Mail.

Create issues remotely

It is possible to create issues remotely, via links, e-mails, and programatic end points.

Attachments

Attach files and screenshots to the issues. JIRA emphasizes the latest version and shows miniature images in the issues and activity streams.

Mass Download

Download all attachments as one ZIP file.

Image Gallery

View all attached images in a gallery.

Link with other content

Link issues through relations, that can be adjusted personally.

Pluggable Attachments

Add plugins from third parties, which allow you to attach diagrams, screenshots or models.

Copy and Drag Issues

Copy issues from your project or drag issues from one project to another.

Vote on Issues

Organize your issues by priority. Votes of the users show the most popular issues.

Plan Issues

Assign due dates to the issues, in order to plan tasks and control reports. You can search for both fixed and relative due dates.

Sub Issues

Create sub issues, in order to view as many tasks as needed. Add dependencies, in order to ensure that all sub issues were completed, before completing the main issue.

Navigation

The Button "Create Issue"

Use the button "Create Issue" to quickly add new issues. The project and issue fields will be completed in relation to your active projects and recent issues. When switching between projects, additional "Create Issue" buttons for the two most commonly used issue types will be displayed.

Shortcuts

Keyboard shortcuts offer a quick and easy way to navigate in JIRA, without taking your fingers off the keyboard.

Issue Navigator

The issue navigator enables you to search for issues through a simple JQL search or extended search options. Adapt your issue navigation to your requirements and use it for subscribing to issues, to export bulk operations, or access directly from the search results.

Operations Bar

Use the bar to access your issue actions and workflows from one central place.

Recent Projects/Issues

One click in the menu heading of the top navigation bar will take you directly to your latest dashboard or project. Click the drop down menu, to see a list of all recent projects and issues.

Favorites Filter

The drop down menu for projects in the top navigation bar lists your popular saved search filters.

Navigate with Quick Search

Move quickly through JIRA with the abbreviations of quick search. For example, you can enter an issue key, in order to jump to the related issue.

Search in Projects

View your projects to get qualitative summaries of the activities and processes. Switch to activity protocol, to view planning or details of publications or components.

Dashboards

Adjust your dashboards to your customized JIRA settings.

User Profiles

Each user will be assigned a profile page, that contains personal details, user avatars or profile pictures, as well as associated groups, projects and latest activities. In addition, links to personalized reports can be viewed. Adjust your JIRA settings from your profile page.

Projects

Summary & Reports

Every project has its own summary page which includes project details, recent activity and shortcuts to reports, filters and creating new issues.

Issues & Filters

View a summary of all issues in a project grouped by Status, as well as reports of all unresolved issues, grouped by Assignee, Priority, Version and Component.

Activity Stream

View project activity in your favourite RSS reader. Comment on issues directly from the project activity stream on the summary page.

Components

Browse a summary for each component , or sub-section, of a project as well as the Issues, Change Log, Road Map and Popular Issues.

Versions

Browse a summary for each version of a project, typically a release or iteration. Also, drill into the Issues, Popular Issues and Builds for any version.

Change Log

The project Change Log shows the resolved issues for the recently released versions of a project.

Import Custom Fields

Import custom fields when importing projects from XML backups.

Release Notes

Generate release notes containing details of all issues fixed in a specific version.

Road Map


The project Road Map shows the issues scheduled for upcoming unreleased versions of a project.

Popular Issues

View the unresolved issues in a project sorted by the number of votes.

Project Avatars

Add an avatar to help identify projects when navigating.

Custom Tabs**

Many JIRA plugins add custom tabs to the project browser, including Burndown chartsLabels and a Calendar.

Agile Tab*

View iteration status and burndown charts in the Agile tab when using the JIRA Agile (formerly GreenHopper) plugin for agile project management.

Personal Roadmap

Quickly view and access all work assigned to you across all projects from your own user profile page.

Builds*

View build plan status and recent build activity for any project with the JIRA Bamboo integration.

Source*

View recent changeset activity for any project if you are using a source-code repository together with Atlassian FishEye.

Reviews*

View recent code review activity for any project if you are using a source-code repository together with Atlassian Crucible.

Easy Administration

Manage project components, versions and details from the project administration screen.

Schemes

Take advantage of schemes to configurable common settings for such things as permissions, notifications, workflows, issue types, issue security and more.

Scheme Tools

Use scheme tools to compare and manage existing permission and notification schemes.

Import Projects

Import issues and related issue data for a single project from XML backups.

Reports & Charts

Workload Pie Chart Report

The Workload Pie Chart Report shows the relative workload for assignees of all issues in a particular project or issue filter.

User Workload Report

The User Workload Report shows how much work a user has been allocated, and how long it should take.

Version Workload Report

The Version Workload Reportshows how much outstanding work there is (per user and per issue) before a given version is complete.

Single Level Group By Report

The Single Level Group By Report shows the search results from an issue filter, grouped by a field of your choice.

Created vs Resolved Issues Report

The Created vs Resolved Issues Report shows the number of issues created vs number of issues resolved over a given period of time.

Resolution Time Report

The Resolution Time Report shows the average time taken to resolve issues.

Pie Chart Report

The Pie Chart Report shows the search results from a specified issue filter (or project) in a pie-chart, based on a statistic of your choice.

Average Age Report

The Average Age Report shows the average age (in days) of unresolved issues.

Version Time Tracking Report

The Version Time Tracking Report shows progress towards completing a given version, based on issues' work logs and time estimates.



Recently Created Issues Report

The Recently Created Issues Report shows the rate at which issues are being created.

Time Since Issues Report

The Time Since Issues Report shows the number of issues for which your chosen date field (e.g. 'Created') was set on a given date.

Quick Search

Use the Quick Search in the top navigation bar to quickly find issues and navigate JIRA using smart searches.

Simple Search

Use the Issue Navigator to perform simple searches on common issue attributes. Switch to advanced search to view the underlying JQL for your query.

Configurable Search Results

Configure the Issue Navigator to display the fields of your choice for sorting and reporting.

Bulk Operations

Perform bulk operations - including edits, moves and workflow transitions from any search results set.

Saved Search (Filters)

Save searches as Issue Filters to power email notifications and dashboard gadgets.

Refine Searches

Refine JQL searches using your search history.

Share With Others

Share filters with others by adding permissions for specific users, groups or project roles to access your filter.

Favorite Filters

Search for existing filters and add to your favorites.

Export

Export search results as printable HTML, XML, RSS, Word or Excel documents.

Charts

Generate charts for your dashboard from any search result.

Advanced Search

Use JIRA Query Language (JQL)to create structured queries to search JIRA for issues. A query consists of a field, followed by an operator, followed by a value or function.

Search Status History

Search issue status history using the "WAS" operator for JIRA Query Language.

Auto-Complete

Constructing JQL queries is simple because JIRA will recognise the context and offer a list of "auto-complete" suggestions as you type.


JQL Functions

Use JQL functions for sophisticated queries like finding issues relative to 'lastLogin', 'latestReleasedVersion' or 'endOfMonth', or to find 'membersOf' for fields like Voter and Watcher.

Logical Boolean Operators

Use parentheses in complex JQL statements to enforce the precedence of operators.

Empty Fields

JQL let's you search for Empty and NULL fields.

Negative Expressions

Negate individual operators or entire statements of a JQL query.

Security

Anonymous Access

Allow users to create issues anonymously.

Integrate with LDAP

Integrate JIRA with LDAP for authentication and user management.

Manage Users In Crowd

Atlassian's Crowd identity management system can be integrated with JIRA.

Secure Administrator Sessions

Accessing administrative features requires an additional login. After validation, administrators are given a temporary session that expires after 10 minutes of inactivity.

View Current User Sessions 

View a list of all the users currently logged into JIRA.

Users And Groups

Create groups to control access and permissions for collections of users.

Project Roles

Project roles are a flexible way to associate users and/or groups with particular projects and delegate administration and permissions across JIRA.

Project Level Security

Control project level security using either group permissions or project roles.

Issue Level Security

Issue level security allows you to control who can see individual issues within a project. Set access to individual users, groups, project roles or issues roles.

Whitelist For External URLs

Limit the URLs from which users can source content (i.e. for External Gadgets) to be displayed within JIRA.

Workflow

Default Workflow

JIRA provides a default workflow for handling most issue types.

Validators

Check that any user-supplied input is valid before performing a transition.

Visual Workflow Designer

Use the Visual Workflow Designer to view and edit your workflows.

Custom Workflow

Customise workflows by editing an existing workflow or creating one from scratch.

Steps & Transitions

Every workflow is made up of a number osteps connected by transitions.

Conditions

Apply conditions to control who can perform a transition, and under what circumstances.

Post-functions

Carry out any form of processing immediately after a transition is executed.

Custom Events

You can fire a custom event from a transition post-function to perform certain actions.

 


* Not included with JIRA. Requires integration with separate product(s).
** Not supported by Atlassian. Functionality may be provided by third-party.

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