We (and Atlassian) no longer support HipChat. Content and prices are outdated.
License Model of HipChat Server
|Number of Users||Annual costs for commercial licenses||Annual costs for academic licenses||Number of Users||Annual costs for commercial licenses||Annual costs for academic licenses|
|1-10||10 USD||10 USD||3,001-4,000||96,000 USD||48,000 USD|
|11-25||1,800 USD||900 USD||4,001-5,000||120,000 USD||60,000 USD|
|26-50||3,300 USD||1,650 USD||5,001-6,000||144,000 USD||72,000 USD|
|51-100||6,000 USD||3,000 USD||6,001-7,000||168,000 USD||84,000 USD|
|101-250||12,000 USD||6,000 USD||7,001-8,000||192,000 USD||96,000 USD|
|251-500||16,000 USD||8,000 USD||8,001-9,000||216,000 USD||108,000 USD|
|501-1,000||24,000 USD||12,000 USD||9,001-10,000||240,000 USD||120,000 USD|
|1,001-2,000||48,000 USD||24,000 USD||10,001-15,000||264,000 USD||132,000 USD|
|2,001-3,000||72,000 USD||36,000 USD||15,000-20,000||288,000 USD||144,000 USD|
HipChat comparison - Basic (Cloud), Plus (Cloud), Server
|Compare Plans||HIPCHAT BASIC||HIPCHAT PLUS||HIPCHAT SERVER|
|Mac, Windows, iOS, and Android apps|
|Group chat and IM|
|1-to-1 voice calling|
|1-to-1 video chat|
|1-to-1 screen sharing|
|Data retention flexibility|
|User management with Google apps|
|Turn on/off 1-1 messaging|
|Host in your own data center (behind firewall)|
|File storage||5 GB||Unlimited||Unlimited|
|Searchable message history||25,000 messages||Unlimited||Unlimited|
All the prices mentioned exclude any statutory VAT applicable at time of purchase.
Note: HipChat Basic and HipChatPlus would be hosted on Atlassian Server (aka Cloud). HipChat Server would be hosted on your own infrastructure or servers.
As mentioned above, right now you can turn off 1-1 messaging only with the Server option. HipChat Server also allows you to configure your own security, based on your needs such as to define ports, decide whether to install behind a firewall, and the use of LDAP/AD for user management. Firewall or IP access restriction are not available in the Cloud version.
With HipChat Cloud, you'll also have access to client-side logs. HipChat Server grants you full access to all data logs since the data is hosted on servers you have direct access to.
As of data retention controls the comparison between HipChat Basic , Plus, and Server is as follows:
HipChat lets you save the whole history of all conversations or limit it by time. HipChat Basic (Cloud) does not provide a retention policy feature. It offers the history for up to 25,000 last messages without the ability to change this.
History retention controls setting for HipChat Plus and HipChat Server are available both, globally and per room with these options:
|HipChat Plus (Cloud)||HipChat Server|