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  • Comparison of Google Hangouts Chat, Slack, Cisco Jabber, Skype for Business, Telegram, WhatsApp and other group chat solutions
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Overview of group chat solutions, features, integrations and availability over platforms

Pricing

Google G Suite

Hangouts Chat

Cisco Jabber


Skype for Business

Slack


Skype

Telegram

WhatsApp

Facebook Messenger

Cheapest public per user price for best option
(check with us for details)

5 USD / month

(free for G Suite users)

Prices available on quote basis5 USD / month6.25 / month0 USD0 USD0 USD0 USD
Free model available?(error)(error)(error)(tick)(tick)(tick)(tick)(tick)
Source code available(tick)(tick)(tick)(tick)(error)(tick) / (warning)(error)(error)
Non-Functional RequirementsHangouts Chat

Cisco Jabber

Skype for BusinessSlackSkypeTelegramWhatsAppFacebook messenger
Security for Businesses

HIGH

HIGHHIGH

HIGH

NOT INTENDED

NOT INTENDED

NOT INTENDEDNOT INTENDED
Ease of Use for Non-Tech Savvy Users (UX)

GREAT UX

GOOD UX

GOOD UX

GREAT UXGOOD UX

GOOD UX

GOOD UXGOOD UX
Enterprise Readiness

HIGH

HIGH

HIGH

HIGH

NOT INTENDED

NOT INTENDED

NOT INTENDEDNOT INTENDED
Cloud dependency issues

FULL

NONELITTLE

FULL

FULL

FULL

FULLFULL
RequirementsHangouts Chat

Cisco Jabber

Skype for BusinessSlackSkypeTelegramWhatsAppFacebook messenger
Persistent Chat Rooms(tick)(tick)

(tick)(tick)(tick)(tick)(tick)(tick)
Persistent 1:1 Chats(tick)(tick)

(tick)(tick)(tick)(tick)(tick)(tick)
Audio calls(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
Video calls(tick)(tick)(tick)(tick)(tick)(error)(tick)(tick)
@mentions(tick)(tick)(tick)(tick)(error)(tick)(error)(error)
Mail notifications as fallback(tick)(tick)(tick)(tick)(error)(error)(error)(tick)
File Sharing(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
Self hosted / Behind The Firewall / On Premise(tick)(tick)(tick)(tick)(error)(error)(error)(error)
LDAP / User Directory / Active Directory(tick)(tick)(tick)(tick)(error)(error)(error)(error)
Guest access / Restricted Accounts(tick) (for video calls)(tick)(tick)(tick)(tick)(error)(tick)(tick)
XMPP compatible(tick)(tick)

(tick)(tick)(error)(error)(error)(error)
Emoticon-Support(tick)(tick)

(tick)(tick)(tick)(tick)(tick)(tick)
Availability of native appsHangouts Chat

Cisco Jabber

Skype for BusinessSlackSkypeTelegramWhatsAppFacebook messenger
Web interface(tick)(tick)

(tick)(tick)(tick)(tick)(tick)(tick)
facebook website only
Windows PC(tick)(tick)

(tick)(tick)(tick)(tick)(tick)(tick)
facebook website only
Mac OS X(tick)(tick)

(tick)(tick)(tick)(tick)(tick)(tick)
facebook website only
iOS (iPhone, iPad)(tick)(tick)

(tick)(tick)(tick)(tick)(tick)
(only iPhone)
(tick)
Android (Smartphone, Tablets)(tick)(tick)

(tick)(tick)(tick)(tick)(tick)(tick)
Windows Phone(tick)(tick)

(tick)(tick)(tick)(tick)(tick)(tick)
Integrations with other servicesHangouts ChatCisco JabberSkype for BusinessSlackSkypeTelegramWhatsAppFacebook messenger
API(tick)(tick)(tick)(tick)(error)(tick)(error)(error)
Atlassian Confluence(tick)(error) (tick)(tick)(error)(error)(error)(error)
Atlassian Jira(tick)(error) (tick)(tick)(error)(error)(error)(error)
Atlassian Bitbucket(error)(error) (error)(tick)(error)(error)(error)(error)
Jenkins(tick)(tick)(error)(tick)(error)(error)(error)(error)
Atlassian Bamboo(error)(error)(error)(tick)(error)(error)(error)(error)
RSS(tick)(error)(tick)(tick)(error)(error)(error)(error)
Twitter(tick)(tick)(tick)(tick)(error)(tick)(error)(error)
YouTube(tick)(tick)(error)(tick)(error)(tick)(error)(error)
Custom Chat Bots(tick)(tick)(error)(tick)(error)(tick)(error)(error)

(Last updated: September 2018, all information subject to correction. Please use the chat tool for comments)

Other competitors

Resources

LINCHPIN - Social Intranet with Confluence


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