Q&A in Confluence: structure knowledge, dissolve pockets of knowledge, efficiently acquire information

Confluence Questions extends the existing social collaboration platform by a powerful and deeply integrated Q&A system, that offers many potentials to enterprises: dissolution of pockets of knowledge, a better structure of knowledge, establishment of points of contact with expertise across teams and locations, more efficiency in acquiring information and in providing information.

Opportunities and advantages of Confluence Questions

• Organization of knowledge by topic
• Make specialized knowledge of all employees centrally available
• Dynamic FAQ for any Confluence page
• Seamless integration of questions and answers in Confluence search
• Put questions in context thanks to Rich Text Editor: images, graphics, videos, tweets, code pieces, free formatting …
• Validation of answers through rating
• Expert panels for any topic: quickly identify experts
• Less redundancies: dynamic suggestions during search avoid redundant questions and answers
• Gamification elements for higher user activation

Screenshots

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